http://rsvpvt.org/programs/rsvp-telecare/
RSVP TeleCare
What is RSVP TeleCare?
TeleCare provides FREE telephone reassurance, check-in and friendly phone calls to area seniors who are in need of some one to touch base with them to ensure their well-being and/or to have a friendly conversation on a regularly scheduled basis. TeleCare is NOT a telemedicine provider or medical alert service.
Who is eligible for RSVP TeleCare?
Individuals may self refer or be referred by a caregiver, family member or service provider.
TeleCare is intended to serve area seniors or disabled adults who are homebound, isolated, living alone or otherwise in
need of contact to ensure personal safety. This may be temporary while recuperating from an illness or it may be a permanent situation. Married couples who are homebound or isolated are also eligible for TeleCare.
How does RSVP TeleCare work?
RSVP/Volunteer Center volunteers who are interviewed, trained and screened, place calls to TeleCare clients
at mutually agreed upon times. Volunteers are instructed to allow the phone to ring at least 15 times and if there is no answer to try again in 15 minutes. If there is still no answer they will try to reach designated Emergency Contact(s) and if that fails 911 will be called to respond.
Why is TeleCare valuable?
TeleCare offers peace of mind to clients, family and friends as well as socialization.
What if there is a medical emergency while the
TeleCare call is in progress?
If, during the course of a phone call, the TeleCare volunteer determines that there is a medical emergency, they are instructed
to direct the client to hang up and call 911. The volunteer also calls 911 to ensure the emergency is being handled. The volunteer
will then call RSVP AND one of the Emergency Contacts to make sure all parties involved are aware of the situation.
What if I am hurt or unable to get to the phone?
If you do not answer the phone for whatever reason, the TeleCare volunteer will try to reach your three
Emergency Contacts who you have chosen to be called in case you do not answer the phone. Usually these are relatives, neighbors or close friends who you may give a key to and who are willing to go into your home to check on you. If the volunteer is unable to reach any of them they may then contact 911.
What if I won’t be home for the call?
If you are going to be away
for whatever reason at the time of the scheduled call, it is very important
that you let your caller AND RSVP know as soon as possible.
How do I sign up for RSVP TeleCare?
Whether you want to receive the service or become a volunteer, please call or e-mail your closest
RSVP office.
Bennington – 447-1545. E-mail
Susan at sarmstrong@greenmtncn.org
Brattleboro – 254-7515.
E-mail Peter at pseares@greenmtncn.org
Springfield – 885-2083.
E-mail Linda at lhusband@greenmtncn.org
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